Privacy Policy

Last Updated: 2026

1. General Information

This Privacy Policy sets out the rules for processing and protecting personal data of users using the MOVE+ PRO service. We respect your privacy and are committed to protecting your personal data in accordance with applicable legal regulations, including the General Data Protection Regulation (GDPR).

2. Data Controller

The controller of personal data is the owner of the MOVE+ PRO service. If you have any questions regarding the processing of personal data, please contact us at: [email protected].

3. Scope of Collected Data

We collect the following categories of personal data:

Identification data: first name, surname, email address, telephone number
Address data: residential address, postcode, city, country
Transaction data: order information, purchase history
Technical data: IP address, browser type, device information

4. Purpose of Data Processing

We process your personal data for the following purposes:

Processing orders and delivering products
Communication with the customer regarding orders
Processing returns and complaints
Sending marketing information (with consent)
Analysis and improvement of service quality
Ensuring service security

5. Legal Basis for Processing

We process your personal data on the basis of:

Performance of a sales contract (Art. 6(1)(b) GDPR)
Legal obligation, e.g. tax regulations (Art. 6(1)(c) GDPR)
Legitimate interest of the controller (Art. 6(1)(f) GDPR)
User consent (Art. 6(1)(a) GDPR) - in the case of marketing

6. Data Retention Period

We retain personal data for the period necessary to achieve the purposes for which it was collected, including:

Data related to orders - for the period required by tax regulations (usually 5-7 years)
Marketing data - until consent is withdrawn
Technical data - in accordance with IT security requirements

7. Data Sharing

Your personal data may be shared with the following categories of recipients:

Courier and logistics companies for product delivery
Payment service providers for payment processing
Companies providing IT and hosting services
Government authorities, where required by law

8. Your Rights

You have the following rights regarding the processing of personal data:

Right of access - you can request information about the data being processed
Right to rectification - you can request correction of incorrect data
Right to erasure - you can request deletion of data (under certain circumstances)
Right to restrict processing
Right to data portability
Right to object - to processing for marketing purposes
Right to withdraw consent - at any time

9. Cookies

Our website uses cookies for the following purposes:

Ensuring the proper functioning of the service
Remembering user preferences
Analysing website traffic
Personalising content

You can manage cookie settings in your browser.

10. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Data is stored on secure servers using encryption.

11. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. We will inform you of any changes on this page. We recommend regularly checking the current policy.

12. Contact

If you have any questions regarding the processing of personal data or the exercise of your rights, please contact us at: [email protected].